====== ProductCart User Guide ====== In this section we will gradually port the existing ProductCart User Guide. For now, please refer to the User Guide that can be downloaded from the [[http://www.earlyimpact.com/productcart/support|ProductCart Support Center]]. ===== Chapter 1: Introduction to ProductCart ===== * [[welcome|Welcome to ProductCart®]] * [[organization|How this User Guide is organized]] * [[Skills|Skill Requirements: Using & Customizing Your Store]] * [[http://www.earlyimpact.com/productcart/system_req.asp|System Requirements]] * [[http://www.earlyimpact.com/productcart/support_updates.asp|Technical Support and Updates Policy]] * [[http://www.earlyimpact.com/about.asp|About Early Impact]] * [[licensing|ProductCart Licensing]] * [[copyright|Copyright Information]] * [[editing|Editing Rights]] * [[credits|Acknowledgments]] * [[EULA|ProductCart End User License Agreement]] ===== Chapter 2: Getting Started ===== * [[install|Installation: finding and uploading the ProductCart files]] * [[install-db|Installation: choosing and setting up your database]] * [[install-permissions|Installation: setting folder permissions]] * [[localinstall|Installation on a local PC]] * [[license|Obtaining a License]] * [[activate|Activating your store: the Setup Wizard]] * [[access|Accessing the Control Panel for the first time]] * [[storefront-default|ProductCart's default Storefront]] * [[storefront-integrate|Integrating ProductCart with your Web site]] * [[storefront-snippets|Adding category, search, and other store-related elements to your store design]] * [[storefront-css|Styling the storefront with Cascading Style Sheets]] * [[storefront-text|Editing text string shown in your storefront]] * [[securityrec|Security recommendations]] * [[securityinfo|Protection of sensitive information]] ===== Chapter 3: Settings ===== * [[settings|Store Settings]] * [[settings-general|General Settings]] * [[settings-company|Company Details]] * [[settings-ordering|Order & Customer Related]] * [[settings-display|Display]] * [[settings-misc|Miscellaneous]] * [[settings-checkout_options|Checkout Options]] * [[settings-search_options|Search Options]] * [[settings-email|E-mail Settings]] * [[settings-buttons|Store Buttons]] * [[settings-icons|Store Icons]] * [[settings-blackout dates|Manage Blackout Dates]] * [[settings-gift_wrapping|Manage Gift Wrapping]] * [[settings-gift_registries|Manage Gift Registries]] * [[settings-gift_certificates|Manage Gift Certificates]] * [[manage-help-desk|Manage the Help Desk]] * [[settings-content-pages|Manage Content Pages]] * [[manage-countries-states|Managing Countries and States]] * [[tax_overview|Manage Taxes]] * [[:how_to:add_category_navigation|Generate Navigation]] * [[settings-security-settings|Advanced Security Settings]] * [[settings-manage-users|Manage Users: Adding New Control Panel Users]] * [[settings-master-user|Update Master User]] ===== Chapter 4: Products ===== * [[products_overview|Getting Ready to Add Products and Categories]] * Categories * [[products_category|Creating and Editing Categories]] * [[products_category_import|Importing Product Categories]] * [[products_category_manage|Managing Existing Categories]] * Products * [[products_adding_new|Adding a New Product]] * [[products_import|Importing Products]] * [[products_edit|Modifying an Existing Product]] * [[products_duplicate|Duplicating an Existing Product]] * [[products_locate|Locating and Editing Products]] * [[products_options|Product Options]] * [[products_reviews|Product Reviews]] * [[products_brands|Brands]] * [[products_suppliers|Suppliers]] * [[products_dropShipping|Drop-Shippers]] * [[products_custom_fields|Custom Product Fields]] * [[input_fields_manage|Custom Input Fields]] * [[managing_search_fields|Custom Search Fields]] * [[search_fields_widget|Drill-down Navigation Widget]] * [[products_custom_fields_multiple|Managing Custom Fields on Multiple Products]] * Updating Multiple Products at Once * [[products_global_changes|Global Changes]] * [[products_update_prices|Updating Product Prices]] * [[products_update_inventory|Updating Inventory Levels]] * [[products_sample_page|Reviewing a Sample Product Details Page]] ===== Chapter 5: Marketing ===== * [[marketing-home_page|Manage Home Page]] * [[marketing-featured_products|Manage Featured Products]] * [[marketing-best_sellers|Manage Best Sellers]] * [[marketing-new_arrivals|Manage New Arrivals]] * [[marketing-specials|Manage Specials]] * [[marketing-cross_selling|Cross Selling]] * [[marketing-discounts_by_code|Discounts by Code (Electronic Coupons)]] * [[marketing-quantity_discounts|Quantity Discounts]] * [[marketing-reward_points|Reward Points]] * [[marketing-reward_points_overview|Overview]] * [[marketing-reward_points_configuring|Configuring and Using Reward Points]] * [[marketing-reward_points_general settings|General Settings]] * [[marketing-reward_points_assigning_points|Assigning Points to Products]] * [[marketing-reward_points_viewing|Viewing Points]] * [[marketing-reward_points_using|Using Points]] * [[marketing-generate_links|Generate Links]] * [[marketing-generate_store_map|Generate Store Map]] * [[marketing-generate_sitemaps|Generate Sitemaps]] * [[:widgets:productcart_ecommerce_widget|Generate E-Commerce Widget]] * [[marketing-generate_google_base_file|Generate Google Base file (Export Google Products Search)]] * [[marketing-generate_nextag_file|Generate Nextag file]] * [[marketing-generate_cashback_file|Generate Microsoft Live Search Cashback file]] * [[marketing-generate_yahoo_file|Generate Yahoo! file]] * [[:ebay_add-on|Publish to eBay]] ===== Chapter 6: Shipping Options ===== * [[shipping-general_settings|General Shipping Settings]] * [[shipping-adding_shipping_options|Adding Shipping Options]] * [[shipping-federal_express|Federal Express®]] * [[shipping-ups|UPS®]] * [[shipping-usps|United States Postal Service (USPS)]] * [[shipping-oversized_items|Shipping Oversized Items with UPS, FedEx and USPS]] * [[shipping-canada_post|Canada Post]] * [[shipping-custom_shipping_options|Custom Shipping Options]] * [[shipping-ordering_shipping_options|Ordering & Displaying Shipping Options]] * [[shipping-previewing_shipping_options|Previewing Shipping Options]] * [[shipping-no_shipping_rates_returned|No Shipping Rates Returned]] ===== Chapter 7: Payment Options ===== * [[Payment Options|An Overview of Payment Processing Scenarios]] * [[Real-Time Credit Card Processing|About Real-Time Credit Card Processing]] * [[Adding a Payment Option|Adding a Payment Option]] * [[Configuring a Real-Time Payment Option|Configuring a Real-Time Payment Option]] * [[Supported Payment Gateways|Supported Payment Gateways]] * [[payments_offline|Configuring Offline Credit Card Processing]] * [[payments_customCards|Custom Cards: Debit Cards, Store Cards, etc.]] * [[payments_otherOptions|Other Non Real-Time Payment Options]] * [[payments_edit|Modifying a Payment Option]] * [[payments_ordering|Ordering Payment Options]] * [[payments_free|Orders with a 0 Amount]] ===== Chapter 8: Tax Options ===== * [[tax_overview|Overview]] * [[tax_data_file|Using a Tax Data File]] * [[tax_manual|Manually Adding a Tax Rate]] * [[tax_vat|Using the Value Added Tax (VAT)]] * [[tax_vat_display_vat_id|Displaying the VAT ID]] * [[tax_exempt|Setting a Product as Tax-Exempt]] ===== Chapter 9: Managing Customers ===== * [[customer-view|Viewing Customer Information]] * [[customer-type|Retail vs. Wholesale Customers]] * [[customer-new|Adding a New Customer]] * [[customer-prices|Manage Pricing Categories]] * [[customer-custom-fields|Special Customer Fields]] * [[customer-import|Customer Import Wizard]] * [[customer-newsletters|Newsletter Wizard]] * [[customer-service|The Customer Account Area]] * [[manage-help-desk|Using the Help Desk]] ===== Chapter 10: Managing Affiliates ===== * [[affiliates-overview|Overview]] * [[affiliates-add_edit|Adding & Editing Affiliates]] * [[affiliates-sales_commissions|Viewing Sales & Commissions]] ===== Chapter 11: Managing Orders ===== * [[orders_status|Understanding the Order Status]] * [[orders_payment_status|Understanding the Payment Status]] * [[orders_viewing|Viewing Recent Orders]] * [[orders_locating|Locating an Order]] * [[orders_processing|Processing an Order]] * [[orders_batch_processing|Batch Processing Orders]] * [[orders_editing|Editing an Order]] * [[orders_shipping|Shipping and Drop-Shipping an Order]] * [[orders_multiple_shipments|One vs. Multiple Shipments]] * [[orders_batch_shipping|Batch Shipping Orders]] * [[orders_importing_shipping_info|Importing 'Order Shipped' Information]] * [[orders_returns|Managing Returns]] * [[orders_purging_cc|Purging Credit Card Numbers]] ===== Chapter 12: Reports & Exports ===== **Reports** * [[reports-sales|Generating Sales Reports]] * [[reports-logs|Control Panel Activity Logs]] * [[reports-other|Other Reports]] **Export Features** * [[export|Exporting Order, Customer, Affiliate, and Product Data]] * [[export-import|Exporting a file for re-import]] * [[export-other-applications|Exporting to other applications (e.g. QuickBooks)]] * [[export-xml-tools|ProductCart XML Tools]] ===== Chapter 13: Search Engine Optimization ===== * [[SEO]] \\ An entire section of the ProductCart Encyclopedia is dedicated to [[seo|search engine optimization for your e-commerce storefront]]. You can find it [[seo|here]]. Make sure to contribute your own tips and findings!