ProductCart User Guide

In this section we will gradually port the existing ProductCart User Guide.

For now, please refer to the User Guide that can be downloaded from the ProductCart Support Center.

• Welcome to ProductCart®
• How this User Guide is organized
• Skill Requirements: Using & Customizing Your Store
• System Requirements
• Technical Support and Updates Policy
• About Early Impact
• ProductCart Licensing
• Copyright Information
• Editing Rights
• Acknowledgments
• ProductCart End User License Agreement

• Installation: finding and uploading the ProductCart files
• Installation: choosing and setting up your database
• Installation: setting folder permissions
• Installation on a local PC
• Obtaining a License
• Activating your store: the Setup Wizard
• Accessing the Control Panel for the first time
• ProductCart's default Storefront
• Integrating ProductCart with your Web site
• Adding category, search, and other store-related elements to your store design
• Styling the storefront with Cascading Style Sheets
• Editing text string shown in your storefront
• Security recommendations
• Protection of sensitive information

• Store Settings
  • General Settings
  • Company Details
  • Order & Customer Related
  • Display
  • Miscellaneous
  • Checkout Options
  • Search Options
  • E-mail Settings
• Store Buttons
• Store Icons
• Manage Blackout Dates
• Manage Gift Wrapping
• Manage Gift Registries
• Manage Gift Certificates
• Manage the Help Desk
• Manage Content Pages
• Managing Countries and States
• Manage Taxes
• Generate Navigation
• Advanced Security Settings
• Manage Users: Adding New Control Panel Users
• Update Master User

• Getting Ready to Add Products and Categories
• Categories
  • Creating and Editing Categories
  • Importing Product Categories
  • Managing Existing Categories
• Products
  • Adding a New Product
  • Importing Products
  • Modifying an Existing Product
  • Duplicating an Existing Product
  • Locating and Editing Products
• Product Options
• Product Reviews
• Brands
• Suppliers
• Drop-Shippers
• Custom Product Fields
  • Custom Input Fields
  • Custom Search Fields
  • Drill-down Navigation Widget
  • Managing Custom Fields on Multiple Products
• Updating Multiple Products at Once
  • Global Changes
  • Updating Product Prices
  • Updating Inventory Levels
• Reviewing a Sample Product Details Page

• Manage Home Page
• Manage Featured Products
• Manage Best Sellers
• Manage New Arrivals
• Manage Specials
• Cross Selling
• Discounts by Code (Electronic Coupons)
• Quantity Discounts
• Reward Points
  • Overview
  • Configuring and Using Reward Points
  • General Settings
  • Assigning Points to Products
  • Viewing Points
  • Using Points
• Generate Links
• Generate Store Map
• Generate Sitemaps
• Generate E-Commerce Widget
• Generate Google Base file (Export Google Products Search)
• Generate Nextag file
• Generate Microsoft Live Search Cashback file
• Generate Yahoo! file
• Publish to eBay

• General Shipping Settings
• Adding Shipping Options
• Federal Express®
• UPS®
• United States Postal Service (USPS)
• Shipping Oversized Items with UPS, FedEx and USPS
• Canada Post
• Custom Shipping Options
• Ordering & Displaying Shipping Options
• Previewing Shipping Options
• No Shipping Rates Returned

• An Overview of Payment Processing Scenarios
• About Real-Time Credit Card Processing
• Adding a Payment Option
• Configuring a Real-Time Payment Option
• Supported Payment Gateways
• Configuring Offline Credit Card Processing
• Custom Cards: Debit Cards, Store Cards, etc.
• Other Non Real-Time Payment Options
• Modifying a Payment Option
• Ordering Payment Options
• Orders with a 0 Amount

• Overview
• Using a Tax Data File
• Manually Adding a Tax Rate
• Using the Value Added Tax (VAT)
• Displaying the VAT ID
• Setting a Product as Tax-Exempt

• Viewing Customer Information
• Retail vs. Wholesale Customers
• Adding a New Customer
• Manage Pricing Categories
• Special Customer Fields
• Customer Import Wizard
• Newsletter Wizard
• The Customer Account Area
• Using the Help Desk

• Overview
• Adding & Editing Affiliates
• Viewing Sales & Commissions

• Understanding the Order Status
• Understanding the Payment Status
• Viewing Recent Orders
• Locating an Order
• Processing an Order
• Batch Processing Orders
• Editing an Order
• Shipping and Drop-Shipping an Order
• One vs. Multiple Shipments
• Batch Shipping Orders
• Importing 'Order Shipped' Information
• Managing Returns
• Purging Credit Card Numbers

Reports

• Generating Sales Reports
• Control Panel Activity Logs
• Other Reports

Export Features

• Exporting Order, Customer, Affiliate, and Product Data
• Exporting a file for re-import
• Exporting to other applications (e.g. QuickBooks)
• ProductCart XML Tools

• Search Engine Optimization on a ProductCart-powered store
  An entire section of the ProductCart Encyclopedia is dedicated to search engine optimization for your e-commerce storefront. You can find it here. Make sure to contribute your own tips and findings!