ProductCart User Guide

In this section we will gradually port the existing ProductCart User Guide.

For now, please refer to the User Guide that can be downloaded from the ProductCart Support Center.

• Welcome to ProductCart®
• How this User Guide is organized
• Skill Requirements: Using & Customizing Your Store
• System Requirements
• Technical Support and Updates Policy
• About Early Impact
• ProductCart Licensing
• Copyright Information
• Editing Rights
• Acknowledgments
• ProductCart End User License Agreement

• Installation: finding and uploading the ProductCart files
• Installation: choosing and setting up your database
• Installation: setting folder permissions
• Installation on a local PC
• Obtaining a License
• Activating your store: the Setup Wizard
• Accessing the Control Panel for the first time
• ProductCart's default Storefront
• Integrating ProductCart with your Web site
• Adding category, search, and other store-related elements to your store design
• Styling the storefront with Cascading Style Sheets
• Editing text string shown in your storefront
• Security recommendations
• Protection of sensitive information

• Store Settings
  • General Settings
  • Company Details
  • Order & Customer Related
  • Display
  • Miscellaneous
  • Checkout Options
  • E-mail Settings
• Store Buttons
• Store Icons
• Manage Blackout Dates
• Manage Gift Wrapping
• Manage Gift Registries
• Manage Gift Certificates
• Manage the Help Desk
• Manage Content Pages
• Managing Countries and States
• Manage Taxes
• Generate Navigation
• Advanced Security Settings
• Manage Users: Adding New Control Panel Users
• Update Master User

• Getting Ready to Add Products
• Creating and Editing Categories
• Importing Product Categories
• Importing an Existing Product Database
• Adding New Products
• Adding a Downloadable Product
• Locating an Existing Product
• Modifying a Product
• Duplicating an Existing Product
• Creating and Modifying Product Categories
• Product Options
• Managing Product Reviews
• Managing Brands
• Managing Suppliers
• Managing Drop-Shippers
• Using Custom Product Fields
• Updating Product Prices
• Update Inventory Levels
• Global Changes: Changing Multiple Products at Once
• Reviewing a Sample Product Details Page

• Overview and Manage Home Page
• Manage Featured Products
• Manage Best Sellers
• Manage New Arrivals
• Manage Specials
• Cross Selling
• Discounts by Code (Electronic Coupons)
• Quantity Discounts
• Reward Points
  • Overview
  • Configuring and Using Reward Points
  • General Settings
  • Assigning Points to Products
  • Viewing Points
  • Using Points
• Generate Links
• Generate Store Map
• Generate Google Sitemap
• Generate Google Base (Froogle) File

• General Shipping Settings
• Adding Shipping Options
• Federal Express®
• UPS®
• United States Postal Service (USPS)
• Shipping Oversized Items with UPS, FedEx and USPS
• Canada Post
• Custom Shipping Options
• Ordering & Displaying Shipping Options
• Previewing Shipping Options

• No Shipping Rates Returned

• An Overview of Payment Processing Scenarios
• About Real-Time Credit Card Processing
• Adding a Payment Option
• Configuring a Real-Time Payment Option
• Supported Payment Gateways
• Configuring Offline Credit Card Processing
• Custom Cards: Debit Cards, Store Cards, etc.
• Other Non Real-Time Payment Options
• Modifying a Payment Option
• Ordering Payment Options
• Orders with a 0 Amount

• Overview
• Using a Tax Data File
• Manually Adding a Tax Rate
• Using the Value Added Tax (VAT)
• Displaying the VAT ID
• Setting a Product as Tax-Exempt

• Viewing Customer Information
• Retail vs. Wholesale Customers
• Adding a New Customer
• Manage Pricing Categories
• Special Customer Fields
• Customer Import Wizard
• Newsletter Wizard
• The Customer Account Area
• Using the Help Desk

• Overview
• Adding & Editing Affiliates
• Viewing Sales & Commissions

• Incomplete Orders
• Pending Orders
• Processed Orders
• Shipped Orders
• Returned Orders
• Canceled Orders
• Viewing Recent Orders
• Locating an Order
• Processing an Order
• Batch Processing Orders
• Editing an Order
• Combining Order Editing and Batch Processing
• Shipping an Order
• One vs. Multiple Shipments
• Batch Shipping Orders
• Importing 'Order Shipped' Information
• How to Charge Off-line Credit Card Transactions
• Managing Returns
• Purging Credit Card Numbers

Reports

• Generating Sales Reports
• Control Panel Activity Logs
• Other Reports

Export Features

• Exporting Order, Customer, Affiliate, and Product Data
• Exporting a file for re-import
• Exporting to other applications (e.g. QuickBooks)
• ProductCart XML Tools

• Search Engine Optimization on a ProductCart-powered store
  An entire section of the ProductCart Encyclopedia is dedicated to search engine optimization for your e-commerce storefront. You can find it here. Make sure to contribute your own tips and findings!