Enabling your viaKLIX account in ProductCart is simple. First, log into your viaKLIX administration area and review the following two settings:

• Auto-Pend – Turn Auto-Pend on. The viaKLIX documentation says the following regarding this setting: “We recommend that you use the Auto-Pend feature for any account that is set to Auto-Settle. This gives you the chance to review each transaction before it becomes finalized. This will help you avoid settling fraudulent transactions or transactions that you are unable to fulfill.”. So, when “Auto-Pend” is on, the system considers all transactions pending until you log into the viaKLIX administration area and “un-pend” the transactions that need to be processed
• Auto-Settle – Turn “Auto-Settle” on, that when transactions are “un-pended”, they are then automatically settled at the end of the day.

ProductCart is setup by default to keep all the orders “pending” in the shopping cart when a transaction is approved by viaKLIX. After you “un-pend” transactions in the viaKLIX administration area, you will need to go back to the ProductCart Control Panel and process the corresponding orders either one by one or by using the Batch Processing feature

In the Control Panel, do the following to activate viaKLIX: select Payment Options > Add New Options > Real-time credit card processing… to load the Add Real-Time Payment Option form. Select viaKLIX from the list of available payment gateways, and you will be taken to a section of the page where you can configure the following settings:

• Merchant ID: Enter the Merchant ID that was provided to you when you set up your account with viaKLIX.
• PIN: Enter your PIN number. To obtain your PIN number, following these instructions:
  • viaKLIX will provide you with a Merchant ID and a password when your account is created. Use this information to log into the administration console located at: https://www2.viaklix.com/Admin/login.asp
  • Click on “User Management”, and then “Find/Edit User”.
  • From the “Find/Edit User” page, click on the “Find” button.
  • Locate your User ID and click on it. The “Edit User” will be shown. Now click on “Edit Terminal Associations”. The PIN is shown on this page.
• Require CVV. For added security, you can require customers to enter their card’s CVV on the payment details form. For more information about the CVV code, see a previous section in this chapter.
• Processing Fee. You can choose whether to charge an additional transaction fee using the Processing Fee field. The fee can be either a flat charge or a percentage of the total order amount.
• Payment Name. You can change the description that is shown to your customers during checkout. For example, you could change “Credit Card” to “Visa and MasterCard”.
• Processing Status. If you want orders to be processed at the time they are placed, check the corresponding checkbox. It is recommended that you leave the check box unchecked so that you can review orders for accuracy and legitimacy before processing them. When this option is unchecked, orders are Pending when they are placed. Learn more about the order status.
• Payment Status. Specify which payment status you would like to assign to orders when they are placed. Learn more about the payment status.